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Functional English
Communicating Effectively In English: Ritika Sinha, (9788182476318)
ISBN: 9788182476318
Year Of Publication: 2016
The book covers the following chapters:
- Introduction
- Mathematical Theory
- English Language origin and usage
- Spelling Rules
- Phonology, Orthography and Pronounciation
- Modulation
- Errors In Spoken English
- Telephone and Email Ettiquette
- Effective Speaking Skills
- Importance of Communication Skills
- Steps To Improve Communication Skills
- Commonly Misused English Language Phrases
- Do’s and Dont’s
- Handling Difficult Calla
- Call Centre Training
- Glossary
₹490.00 ₹495.00
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