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Communicating Effectively In English: Ritika Sinha, (9788182476318)

495.00 490.00

ISBN: 9788182476318

Year  Of Publication: 2016

 The book covers the following chapters:

  • Introduction
  • Mathematical Theory
  • English Language origin and usage
  • Spelling Rules
  • Phonology, Orthography and Pronounciation
  • Modulation
  • Errors In Spoken English
  • Telephone and Email Ettiquette
  • Effective Speaking Skills
  • Importance of Communication Skills
  • Steps To Improve Communication Skills
  • Commonly Misused English Language Phrases
  • Do’s and Dont’s
  • Handling Difficult Calla
  • Call Centre Training
  • Glossary
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